privacy policy

Privacy Policy

Apollo Auto Care & Collision (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our automotive repair and collision services.

Effective Date: September 2025

1. Information We Collect

Personal Information:

We collect personal details that you voluntarily provide, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Mailing or billing address

  • Vehicle details (make, model, year, VIN)

  • Photos or videos of vehicle damage (if submitted)

  • Insurance claim information (if applicable)

  • Payment or billing details (for services rendered)

Non-Personal Information:

We may also collect certain technical and usage information such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited, time spent on the site, and referral sources

2. How We Use Your Information

Your information may be used to:

  • Provide automotive repair, maintenance, and collision restoration services

  • Schedule appointments and communicate about estimates or repairs

  • Coordinate with insurance companies and claims adjusters

  • Respond to your inquiries and service requests

  • Send service updates, reminders, or follow-ups

  • Comply with legal and regulatory requirements

  • Send promotional offers or newsletters (only with your consent)

3. SMS and Mobile Communication

By consenting to receive messages from us, you are authorizing us to send SMS or phone call communications related to your service inquiries, repair updates, and customer support.

Message frequency may vary.
Message and data rates may apply.
You may opt-out at any time by replying STOP. For more help, reply HELP.
We do not share mobile information with third parties for marketing purposes. Opt-in data and consent will not be shared with any third party.

4. Opt-In for Marketing Communications

By consenting to receive messages from us, you agree to:

Receive service-related messages.
Receive promotional messages (maximum 4 messages per month).
Message and data rates may apply. You can unsubscribe by texting STOP.

5. Sharing of Information

We do not sell or rent your personal data. We may share information with:

  • Service partners, insurance companies, and payment processors strictly for fulfilling your service needs

  • Regulatory or law enforcement authorities when required by law

  • Payment processing and technology service providers (under strict confidentiality agreements)

6. Security of Your Information

We implement physical, electronic, and managerial safeguards to protect your personal data. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the right to:

  • Access, review, and update your personal information

  • Request deletion of your data, subject to applicable legal retention requirements

  • Withdraw consent to receive marketing communications

To exercise these rights, please contact us using the details below.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Apollo Auto Care & Collision
📍 8637 Schumacher Ln, Houston, TX 77063, United States
📧 Email: info@apolloautocarecollision.com
📞 Phone: (713)-904-4031